The Blockbuster Blog reports that they have fixed the shipping glitch that caused slow turnarounds for some customers:
As it turns out, a recent update to our system created a shipping hiccup for some customers returning their movies to a store. It took a little longer for returned movies to clear Queues and, in turn, longer to receive the next movie from us.
While I don’t know the exact specifics, I do know it involves businessy words like “sigma” and a bunch of confusing acronyms. Anyway, I’m happy to report that after a lot of hard work by software engineers, distribution logisticians, and many other people who are much smarter than I, the issue has been fixed! We apologize for any longer-than-normal wait-times you may have experienced.
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